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Showing results for tags 'bad customer service'.
The only way that Joycrafter will ever listen to us is if we hit them in the only place that they care about, the wallet!!! I urge everyone of you to stop buying gold, diamonds, officers and the rest to make a statement to Joycrafter! We want chat that works, units that don’t disappear and account that can access the game after an upgrade! Make this pledge for the future of the game that you and I love!
Goodbye guys. I finally have enough with the way support treating me. I played since 2015. We have to put up with issues and bugs for years but never been this bad. When we ask them to do something reasonable they don't respond to you or give you a bs respond. We can work around the issue, but they need to support the people who help build community and the game. We as players help create this community and make the game better also share our experience with others. I save multiple people from quitting this game, but they don't listen then what the point. Oh, we won't reimburse you because it is not our fault that the game lag when multiple leagues at the same spot (by the way it is the same lag even if you have three or four player fight at the same place). Then give us what we spend on the map since it is not playable. What about the time we spend building up? Did we even ask to reimburse that? Not to mention other bugs like troop disappear in and out, overlap button, etc. I have enough.